turning raw data into useful information
 

document
and measure

Turn raw Workplace data into useful information with a
quantitative AND qualitative focus on space

 
 
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Workplace performance: a fast start Solution

How many meeting spaces do we have? How many square feet is that? What is our ratio of collaboration to focus-work spaces?

How do our meeting rooms and lounges get used throughout the day? By how many people, doing what activities? When does demand exceed availability?

Answer questions quickly. FacilityQuest is where you gather data about space: activity and utilization metrics, change management surveys, photos, IoT sensor feeds...  

See data visually. Quickly find data layered on floor plans, on heat maps, one space at a time or aggregated across a department. 

 

What to expect

  • With no software for you to learn, FacilityQuest gathers floor plans and existing data from you.

  • We visually document the spaces you care about, layering it all on floor plans (and we’ll work with you to fill any gaps).

  • On a dashboard, you instantly see allocations of space, and can compare meeting spaces with focused work areas, for instance.

  • We set up your utilization studies or surveys, and manage every step of the process.

  • After data collection, we help you understand the heat maps and reports, and send you customized analysis that informs your decision-making.

 
 

 

Data
on Plans

 
 
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Document Spaces on floor Plans

Upload floor plans, then layer on the data you need. You get a nice balance of data views with floor plan views. Search in one and see the spaces light up in the other.

 

What to expect

  • Upload any number of floor plans, then annotate and markup as needed.

  • Drag space markers--blue dots--onto the plans.

  • Touch a blue dot and describe with attributes, notes, tags, and more.

  • Connect to IoT data (we can help).

 
 

Utilization
Studies with

Activity
Analysis

 
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measure how space is used

The need for new workplace strategies grows as workforce change accelerates. Support space planning decisions with utilization data that shows “how many people doing which activities in what type of spaces.”

“Work styles” analysis starts with knowing statistically and specifically where employees get work done: at their desk, in meetings, or somewhere else. 

Understanding (and showing) employee mobility offers opportunity for alternative workplace strategies.

In this video, Katrina looks at utilization trends by hour of the day. She starts with overall occupancy and then filters the data and notes different patterns between assigned desks and assigned offices, and collaborative spaces.

In this video, Katrina analyzes the types of activities happening in various space types, to tease out "work mode."

 

what to expect

  • Walk round a few times to take data for quick feedback, or set up a full study to  statistically represent true utilization
  • Friendly interface shows dots on a floor plan changing color as data is collected
  • Detect utilization patterns with heat maps on floor plans that show occupancy by hour of day
  • Easily browse the data for insights, for specific departments, space types, or activities, with customizable dashboard analytics.

In this video, Katrina analyzes how business units differ by the mobility behavior, e.g. how many workers are "anchors" (at their desks at least 4 days a week, at least 50% of the time) vs. "remote" (away from their desks 4 days a week or more).

In this video, Katrina interprets a floor plan overlayed with a heat map of utilization. She points out patterns, dives into individual spaces to understand the activities being performed in that space, and looks at utilization by hour of day.

 
 

Make it visual with

Pictures
on Plans

 
 
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Pin Photos to floor Plans

Walk around with any Internet-connected device and document the workplace with photos; no photo management needed. Touch a blue dot, snap the shot, and you're done. Gather photos on brief site visits to remember important environmental details. Ask someone to log in and grab photos for you at a remote site. Or do a full photo inventory of space periodically to capture "that was then; this is now" validation. 

 

What to expect

  • On the go, grab one or many photos per space: close-ups of identifying details, and pull back to see the environment.

  • Upload photos from any source.

  • Touch a blue dot and check the photos tab to revisit the photos.

  • Show all photos as thumbnails, then click through on any photo to its data panel.

In the video on the left,  Katrina shows the value for a remote workplace strategist of having photos pinned to a floor plan and associated with other data about the specific space.

 
 

Change management feedback Goes visual with

Story Snaps

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See space through their eyes

This unique survey leverages the power and ease of texts and selfies. Participants answer questions with a photo and a note to share their experience of place. The result, a searchable collection of visual answers, illustrates for decision makers what the occupants see and feel about their physical environment. It tells the subjective story that complements objective data (e.g. from utilization studies), and invites any group of stakeholders into the change process.

ask for photo Feedback

If a survey asks “rate how well you like your desk,” answers usually reduce down to “It’s OK.”

Instead, ask “show us your favorite place to accomplish focus work” and you open up a new world. Collect THAT information.

From Story Snaps participants:

“I liked going around and taking pictures. It was not that big of a commitment. My favorite part was feeling like I had a voice to share my thoughts and feedback on our work space.”

I really enjoyed being able to share unique places and their importance.  For instance, one of the questions led me to take a photo of the parking lot because it is my absolute least favorite spot in the office, I don’t think I would have ever thought about the parking lot as a part of the office without the ability of taking photos. 

“Through the use of the photos it also opened up dialogue about the photos that others were taking – I loved the collaborative process and idea sharing that this created."

I would recommend the process to the rank and file employee who usually doesn’t get heard on these sorts of things.  This is a great visual avenue to get your opinions considered for a major upcoming change” 

 

what to expect

  • Ask qualitative questions like "Where do you do your most creative work?"

  • Harness the power of the selfie and see the workplace through their eyes.

  • A fun and engaging way to get visuals with notes as feedback from employees.

  • Browse photos and notes by question, by participant, or search for key words in comments to find patterns.

  • Send emails or texts to participants from the admin portal to encourage participation, change deadlines, or clarify expectations.

 Download a short white paper describing the experience of participants in several Story Snaps (formerly known as Camera Journal) projects.

Download a short white paper describing the experience of participants in several Story Snaps (formerly known as Camera Journal) projects.